Items purchased in physical stores are not eligible for returns. SALES ITEMS ARE STRICTLY NOT RETURNABLE. We accept exchange and return if there is size issue, wrong size/item, defect or measurement error. We accept one-time size exchange for the same design. If you would like to exchange or return an item, kindly inform us within 3 days upon receipt of the item, and the returned item must reach us within 10 days from the date you raise the issue to us. We recommend you opt for a shipment method that enables tracking. TYNG will not be responsible for the loss of a returned parcel. • Please make sure the item(s) is in original condition, with the original packaging, original tags, and tickets attached • Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time. • Returns are free if the product you received is wrong or defective, otherwise shipping charges will be borne by you. • A final inspection will be done to ensure all items are in their original condition before processing your returns • Returns that do not meet our policy will not be accepted and will be returned to you at your cost Mail your items to the address below: TYNG Boutique 86A, Jalan Sutera Tanjung 8/3, Taman Sutera Utama, 81300 Skudai, Johor. Terms & Conditions 1. TYNG reserves all rights to inspect the condition of the item(s) before accepting any returns, refunds or exchanges (“Returns”). You shall bear the shipping and handling charges of returning any rejected item(s) to you. 2. All risks in shipping the item(s) to TYNG shall be borne by you. We shall not be responsible for any loss or damage to the item(s) which is being returned to us. 3. TYNG shall not be responsible for damage to any item(s) resulting from unique, accidental, or random damage that is the result of use by you or wear and tear. Our Returns policies do not cover such damage. 4. *Color of products may varies due to studio lighting used and please allow 20% of color variation in real product as compared to actual products. It may appear darker or lighter. Exchanges due to this reason will be charged a processing fee. 5. *There might be 1cm-2cm differences in the measurements given due to the different stretchable quality of the material. Please do check the measurements given in our products and compare with your existing dresses for best fit. 6. *For printed items, the prints may vary in terms of symmetry/alignment/slight color patches for each piece and return due to this reason is not considered a defect. 7. TYNG’s decisions on Returns are final.